
Shower leak diagnosis
Start with a clear assessment. Shower Masters reviews your enquiry, determines whether inspection or testing is needed and follows five defined steps: Inspect, Test, Diagnose, Verify and Recommend.
Assessment before repairs · Clear scope · No obligation

Find out where the water is coming from
The Shower Masters 5-Point Diagnosis follows five steps: Inspect → Test → Diagnose → Verify → Recommend. Moisture testing and thermal imaging are used where required as part of the assessment.
- An unexplained leak
- Dampness outside the shower
- Recurring leaks after repairs
- Uncertainty about whether repair or renovation is needed

We diagnose the cause before recommending a repair
Our 5-Point Leak Diagnosis establishes the likely source and condition before a repair is recommended. Photos alone do not provide a full diagnosis.
- 01
Assess the symptoms.
Inspect. Check the shower, joints, screen, drainage and visible conditions around the affected area.. Test. Use moisture readings, thermal imaging or targeted water tests where the assessment calls for them..
- 02
Inspect and test where needed.
Diagnose. Connect the symptoms and test results to the likely leak source and moisture pathway.. Verify. Cross-check the findings and explain any limits where materials or areas are concealed.. Recommend. Set out a repair-first scope, with drying, restoration and protection where needed..
- 03
Recommend the right scope.
Explain the findings, any uncertainty and the recommended work before you approve a clear scope.

What your diagnosis covers
Inclusions depend on what’s found during assessment and are confirmed before work begins.
- Five defined diagnostic steps
- Moisture testing and thermal imaging where appropriate
- Explanation of likely causes and any uncertainty
- A recommendation before repair work is agreed
Timeframe: Inspection requirements, any assessment fees and timing are confirmed before booking.
Areas: Gold Coast, Brisbane, Tweed Heads and nearby northern NSW.
Suitability: The likely cause can be identified. We explain any need for broader work during assessment.
FAQs
Quick answers to common questions about shower leak diagnosis.
Can photographs replace a site inspection?
Photos help the initial review, but concealed or unclear faults may require inspection, testing or further investigation. We explain these requirements before recommending work.
Does every shower need every stage in the Method?
No. The assessment determines which repairs, drying, restoration and protection steps are appropriate.
Tell us what’s happening
Tell us about the problem and your suburb. We’ll explain the next step.


